If you are having problems with your application form, please go to the home page and click on "Email Support HERE" in the bottom right corner.
From there you can use the search function to find articles and guides related to your query. Using precise keywords such as "Proof of Address" or "Application Locked" will ensure you find the correct article.
If there are no articles relating to your query or you still need help, you can email our support team directly. Click "Send Support Email" and fill in the form (shown below).
Please Note: In order to answer your query efficiently, please include as much detail as possible. Make sure you complete the support form fully. It will also help us answer your query if you include screenshots of the issue, especially any error messages.
This is NOT a live chat feature. Your query will come through to us as an email, and our replies will also be in the form of an email. Please check your junk folder for our replies and reply to us directly from the email, do not fill in a new support form for every reply.
NVS UK WILL NOT TOLERATE ANY ABUSE TOWARDS OUR MEMBERS OF STAFF. ABUSIVE ACTIONS WILL BE REPORTED TO YOUR EMPLOYER AND WE MAY REFUSE TO CONTINUE WITH YOUR SCREENING.
