We will contact you via Telephone, Email and SMS. Please provide full and correct contact details, as being unable to contact you will prevent your screening from being carried out, which can in turn affect your employment. Cooperation with our screening team will enable us to complete your screening quickly and efficiently, preventing delays in you starting your new employment.
Please Note: We can only send SMS messages, we cannot receive SMS or Whatsapp messages.
We will first try to contact you by telephone so that we can introduce ourselves.
After this we will follow up with an email – this enables us to provide details of any specific requirements in writing and gives you the opportunity to respond at a convenient time. If our query is urgent or requires more in-depth explanation, we may continue to try to contact you by telephone or we may send you an SMS to let you know we are trying to get in touch.
It is important you respond to us in a timely manner.
Refusal to respond to our attempts to contact you will cause delays in completing your screening, which may affect your employment.
Continued refusal will result in us informing your new employer of your uncooperativeness and could result in your screening being cancelled, which may affect your employment.
If you do wish to contact us directly, you can call us on 0333 33 26 200. Our opening hours are Monday - Friday, 9am to 5pm. We are closed on Bank Holidays and for the period between Christmas and New Years.
NVS UK WILL NOT TOLERATE ANY ABUSE TOWARDS OUR MEMBERS OF STAFF. ABUSIVE ACTIONS WILL BE REPORTED TO YOUR EMPLOYER AND WE MAY REFUSE TO CONTINUE WITH YOUR SCREENING.